FAQ

ORDER

What countries does LEAFRE ship to?

We currently ship to USA only, but plan to expand our reach globally with more countries being added starting from 2024!

Can I cancel or make changes to my order?

Yes, but it is not guaranteed.

To provide the best shopping experience to our customers, we begin preparing your orders shortly after we have received them and ship out within 1-2 days.

To find out if a change or cancellation is possible, please contact us at our Contact Us page, or email us at support@leafreshop.com, and we will reach out to you as soon as possible.

What forms of payment are accepted?
We accept Apple Pay, Visa, Mastercard, Discover, AMEX, PayPal, Shop Pay, and Venmo.

Where can I shop at Leafre in-store?
Unfortunately, our products are only available online at the moment, and we only have pop-up stores once a while in various marketplace events.

Subscribe to our newsletter and follow us on Instagram to stay updated on
upcoming events, including when a pop-up store is coming to a location near you!

SHIPPING & RETURNS

What is Leafre’s Shipping/Return Policy?

 Please visit our Refund Policy page.

How do I track a package?

Once we have packaged and ship out your order, we will send you a confirmation email along with tracking information. Please go to the bottom of our website and click on Order Tracking to check on the latest shipping status.

COMMUNICATION & SUPPORT

 

How Do I Contact Your Support Team?

Please go to our Contact Us Page or email us at support@leafreshop.com

BRAND & PRODUCTS

What is Leafre’s brand story?

Leafreâ„¢ was established in 2021 as a family-owned and operated business located in California. We are dedicated to providing quality home and pet goods that are uniquely designed with a minimalist, modern, and creative aesthetic. Our goal is to offer practical and functional items that are both stylish and of high quality. We believe that everyone deserves to have a beautiful and comfortable home, and we strive to make that a reality for our customers.

To ensure a quality shopping experience, we are not only dedicated to providing quality products but also communicating with our customers.

Digital Wall Clock FAQ

Please visit our Digital Wall Clock FAQ page.

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